Help & Support

Counselling and Support Services 

for Students and Staff at the Mozarteum University.
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Here you'll find free and confidential counselling, help and support for all worries, fears, crises and conflicts.

Immediate Crisis

Do you need help right now?

If you are feeling distressed, overwhelmed or in crises: This page helps you find confidential support options, depending on your situation and urgency. 


Emergency Call: 

  • Euro emergency call: 112 
  • Police: 133

If you are in immediate danger, please contact emergency services (112 / 133).

  • Crisis hotline 24h: +43 662 43 33 51
  • Telephone counselling 24h: 142
  • Telephone, email and chat counselling: www.ts142.at

If you feel unsafe or at risk, please contact these services immediately.

Support and advice for all university members

All students, teachers and employees of the Mozarteum University Salzburg can take advantage of the services offered by the counselling centre. These include: counselling, psychological/psychotherapeutic consultations, stress relief consultations, emergency psychological consultations, crisis intervention, conflict coaching and mediation. 

The confidential advice centre operates as an external, independent point of contact and is anonymous and confidential.


The clearing house can be contacted if you intend to file a complaint in order to jointly plan conflict resolution processes. The clearing house is an impartial ‘sorting office’ that finds the appropriate support structure and involves it in the process.


The Working Group for Equal Treatment Issues (AKG) can be contacted for all questions relating to equal treatment:


All questions regarding compliance or reports of violations should be directed to the Compliance Officer. 

Support for students

All students at universities and technical colleges can take advantage of the counselling services offered by the psychological student counselling service:

Psychological Student Counselling Salzburg

Monday to Thursday from 8:00 a.m. to 12:00 p.m. and 1:00 p.m. to 3:00 p.m.


The Austrian Student Union at the Mozarteum University offers numerous support services, including financial assistance.


The Institute for Coaching & Career offers support, services and information (including health services) for students on their way into professional life.

Support for teachers and staff

The occupational health service can be contacted at the following address:

Company doctor at the Mozarteum University Salzburg

Occupational psychologist at the Mozarteum University Salzburg

 

Works council for academic and artistic university staff (BR1)

Works council for general university staff (BR2)

Help & support outside the Mozarteum University

Frauenhelpline gegen Gewalt
+43 800 222 555
www.frauenhelpline.at

Vertrauensstelle vera* gegen Belästigung und Gewalt in Kunst, Kultur und Sport)
+43 139 39 900 (Kontakt Kunst & Kultur)
kontakt@vertrauensstelle.at
www.vera-vertrauensstelle.at

Psychologische Studierendenberatung Salzburg
Mirabellplatz 9/1
+43 662 80446500
psb.sbg@sbg.ac.at
www.studierendenberatung.at/standorte/salzburg/ueberblick

Frauennotruf Salzburg. Beratungsstelle bei sexueller Gewalt
Wolf-Dietrich-Straße 14
+43 662 881100
https://frauennotruf-salzburg.assisto.online/meine-beratung
beratungsstelle@frauennotruf-salzburg.at
www.frauennotruf-salzburg.at

Kriseninterventionsteam des Roten Kreuzes
Psychosozialer Dienst: Mo.–So., 0–24 Uhr
Sterneckstraße 32
144
krisenintervention@s.roteskreuz.at

Gewaltschutzzentrum Salzburg
Paris-Lodron-Straße 3a/1.Stock
+43 662 870100
office@gewaltschutzsalzburg.at
www.gewaltschutzsalzburg.at

Weisser Ring – Verbrechensopferhilfe
Giselakai 43
+43 699 13434005
sbg@weisser-ring.at
www.weisser-ring.at

Weisser Ring – Opfernotruf
+43 800 112112
opfernotruf@weisser-ring.at

Schutzunterkünfte im Bundesland Salzburg
Beratung: +43 800 449921
Kontakt: +43 662 870211 60
frauenhaus@viele.at
www.viele.at/schutzunterkuenfte

Beratungsstelle Männerwelten (Einrichtung von Jugend am Werk Salzburg)
Bergstrasse 22
+43 662 883464
+43 664 8000 6 8000
office@maennerwelten.at
www.jaw-salzburg.at/beratungsstelle-maennerwelten.html

Männerbüro Salzburg
Kapitelplatz 6
+43 662 8047 7552 (Mo & Do vormittags)
+43 676 8746 7552 (Di & Mi nachmittags)
post@maennerbuero-salzburg.at
www.maennerbuero-salzburg.at

HOSI Salzburg. Homosexuelle Initiative Salzburg
Franz-Josef-Straße 22
+43 662 435927
office@hosi.or.at
www.hosi.or.at

PINK BONSAI: LGBTIQ-Beratungsteam der HOSI Salzburg
Telefonische Beratung & Terminvereinbarung: +43 676 4406070 oder beratung@hosi.or.at
Information & Beratung Transidentität: +43 676 5703211 oder transgender@hosi.or.at
Information & Beratung Intergeschlechtlichkeit: intersex@hosi.or.at

 

 

Gewaltschutzzentrum Tirol
Maria-Theresien-Straße 42a (Außenstellen in Kitzbühel und Landeck)
+43 512 571313
office@gewaltschutzzentrum-tirol.at
www.gewaltschutzzentrum-tirol.at

Frauen* gegen VerGEWALTigung
Sonnenburgstraße 5 (Außenstelle in Landeck)
+43 512 574416
office@frauen-gegen-vergewaltigung.at
www.frauen-gegen-vergewaltigung.at

Weisser Ring Tirol – Verbrechensopferhilfe
Adamgasse 11
+43 699 13434006
tirol@weisser-ring.at
www.weisser-ring.at

Frauenhaus Tirol
Adamgasse 16
+43 512 342112
office@frauenhaus-tirol.at
www.frauenhaus-tirol.at

Frauen helfen Frauen
Museumstraße 10 (Beratungen in Telfs, Imst und Schwaz)
+43 512 580977
info@fhf-tirol.at
www.fhf-tirol.at

Gleichbehandlungsanwaltschaft
Leipziger Platz 2
+43 512 343032
ibk.gaw@bka.gv.at
www.gleichbehandlungsanwaltschaft.gv.at

Autonomes Frauen- und Lesbenzentrum Innsbruck
Liebeneggstraße 15
+43 512 580839
info@frauenlesbenzentrum.at
www.frauenlesbenzentrum.at

Männerberatung Mannsbilder Tirol
Anichstraße 11/1 (weitere Standorte: Wörgl, Lienz, Reutte, Landeck, Kitzbühel)
+43 512 576644 (Innsbruck)
beratung@mannsbilder.at
www.mannsbilder.at

Courage Innsbruck für gleichgeschlechtlich empfindende/lebende Menschen sowie Trans*- und Inter*-Personen
Salurner Straße 15
+43 699 16616663
innsbruck@courage-beratung.at
www.courage-beratung.at